Questions schools ask us.

Answers pulled straight from our conversations with schools. Can't find what you're looking for? Talk to us.

Getting started

What is Cosine?

Which schools can sign up right now?

How long does it take to get set up?

Do I need to migrate our existing financial records?

How much does Cosine cost?

Are there any setup or monthly fees?

How do parents actually pay?

How do you know which student a payment belongs to?

Can we bill different fee types separately (tuition, PTA levy, books, etc.)?

Some of our parents pay cash at the office, or bring a bank teller. Does that still work?

What exactly do you say to parents who haven't paid, and what will you never do?

Can you recover fees parents already owe us from previous terms?

What if a parent complains to us about the reminders?

Do we have to pass the 2% fee on to parents?

Whose bank account is it?

Can we move money without going through Cosine?

What happens to our money and our records if Cosine stops operating?

Who can access our school's account?

Can we withdraw funds to our existing bank account?

What support do we get after onboarding?

I have a question that isn't answered here. Who do I talk to?

Ready to give Cosine a try?